FAQ

Shipping

How much does shipping cost?
Shipping is complimentary on every order — always free, no minimum.

How long does delivery take?
Orders ship within 1–3 business days, with an estimated delivery of 7–15 business days depending on your location. You'll receive tracking so you can follow every step.

Will I receive tracking?
Yes. As soon as your order ships you'll receive a tracking link by email, and you can follow it any time via the "Track Your Order" link in our menu.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery, provided items are unworn and have their original tags attached. See our Refund Policy for full details.

How do I start a return?
Simply reply to your order confirmation email or contact us, and we'll guide you through the process.

Sizing & Fit

How do I find my size?
Each product page lists fit guidance. As a general rule: size up for a relaxed silhouette, size down for a slimmer fit. If you're between sizes, feel free to reach out.

What materials do you use?
We use premium, natural fabrics wherever possible — 100% linen, cashmere, merino wool and quality cotton — chosen to look refined and last for years.

Orders & Payment

Which payment methods do you accept?
We accept all major credit and debit cards and other secure payment options shown at checkout. Every transaction is fully encrypted and secure.

Can I change or cancel my order?
If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to help.

Still have a question?

We're happy to help. Reach out and we'll get back to you as soon as we can — usually within one business day.